Job Description

While below is a brief outline of the General Job Description of this position to give you a starting point. Please feel free to customize it based on the requirements of your organizations and the industry. Please define the functions this position is expected to perform on regular basis on the job.

•   Educating customers about our business solutions
•   Closing customer contracts and generating new sales
•   Analyzing consumer needs and developing innovative solutions.
•   Developing organic business growth with existing client account
•   Providing support to clients by learning about and satisfying their needs
•   Provide professional after-sales support to enhance the customers’ dedication
•   Following up with clients throughout the sales cycle to ensure client satisfaction
•   Presenting and demonstrating the value of products and services to prospective buyers
•   Respond to complaints and resolve issues aiming to client contentment and the preservation of the company’s reputation
•   Compiling and analyzing data to find trends.
•   Developing sales strategies and setting quotas.
•   Staying current on company offerings and industry trends.
•   Maintaining a database of contact information.
•   Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
•   Handling complaints and negotiations.
•   Managing team members and facilitating collaboration in the workplace

Desired Skill & Experience

Below are generally highlighted skills and qualification criteria for an ideal candidate. Please feel free to customize them based on the requirements of your organizations and the industry.

•   Bachelor’s degree in business, marketing, or related field.
•   Proven experience as an Account Executive, or in other sales/customer service role
•   Knowledge of market research, sales and negotiating principles
•   Outstanding knowledge of MS Office
•   Excellent communication/presentation skills and ability to build relationships
•   Organizational and time-management skills
•   Enthusiastic and passionate

About the Company

Provide a brief profile of your Organization.